General Questions (Services & Payment)

Yes, absolutely. We stand behind the quality of our work, and every treatment we provide is backed by a guarantee for a specific period of time (subject to standard terms). If you would like to know the exact details of our warranty policy, please reach out to us and we will be happy to explain.

We understand that financial flexibility is important. We do have different payment options available to help manage the cost of your treatment packages.

Since the specific plans can vary, please reach out to our team directly. We would be happy to explain the details and help you find a payment solution that works best for you.

That depends on the specific treatment package you choose. We offer different options—some are all-inclusive packages that cover your accommodation and VIP transfers, while others focus strictly on the dental procedure.

To give you an accurate answer, please contact our team directly. We can check the details of the treatment plan you are interested in and let you know exactly what is included.

We understand that flexibility is important. We do offer a variety of payment solutions designed to make things easy for our patients.

To ensure we provide you with the most secure and suitable option for your specific situation, please reach out to our team directly, and we will guide you through the details.

We completely understand your concern, but you can rest assured: Yes, it is very safe. Turkey is one of the top tourist destinations in the world, welcoming millions of visitors from Europe and the US every year without issue.

In major cities like Istanbul, the safety advice is the same as it would be for London, Paris, or New York—just use standard common sense.

More importantly, you won't be navigating the city alone. We arrange your VIP airport transfers and book you into trusted, secure hotels. From the moment you land until you leave, we handle the logistics to ensure your experience is not only successful but also completely stress-free and safe.

Please don’t worry about that—we don't expect you to navigate a new city alone. Since most of our patients visit us from other countries, assisting with accommodation is a standard part of what we do.

We can provide you with a list of trusted, comfortable hotels located very close to the clinic, or if you prefer, we can handle the booking process entirely for you. Our goal is to make sure you have a safe and convenient place to rest so you can focus 100% on your treatment.

We completely understand your anxiety. Sadly, 'bait-and-switch' tactics do happen in this industry, but we strictly operate on transparency and ethics. The price we quoted is based on a careful analysis of the X-rays and photos you sent, and for the vast majority of patients, that price does not change.

However, remote X-rays are 2-dimensional. Once you sit in the chair for a 3D examination, there is a small chance we might find a hidden issue—such as insufficient bone density—that requires a procedure like a sinus lift or bone grafting to ensure your implants don't fail.

The difference with our clinic is that we warn you about these specific possibilities before you travel, rather than surprising you with them later. If we do find a medical need to adjust the plan, we will show you the X-ray evidence, explain why it is necessary, and get your full approval before doing anything. We will never force a hidden charge on you.